Terms and Conditions for Bookings Massage Packages
Terms and Conditions for Massage Packages
These Terms and Conditions apply to the purchase and use of massage packages offered by Mother’s Intuition. By purchasing a massage package, you agree to the following:
- General Terms
1.1. Massage packages consist of multiple prepaid massage sessions offered at a discounted rate.
1.2. Packages are non-transferable and may only be used by the individual for whom they were purchased, unless otherwise agreed upon in writing.
1.3. Packages are valid for one calendar month starting from the date of your first massage session. All massages within the package must be used within this period. Unused sessions at the end of the month will expire and cannot be refunded or carried over.
- Payment
2.1. Full payment is required at the time of purchasing the package.
2.2. Payment can be made in cash or via EFT (Electronic Funds Transfer). Clients opting for EFT must ensure the payment is completed and confirmed before scheduling the first session.
- Booking and Appointments
3.1. All sessions within the package must be booked in advance and are subject to availability.
3.2. Clients are encouraged to schedule their sessions as early as possible to ensure preferred dates and times.
- Cancellation Policy
4.1. Cancellations or Rescheduling:
Cancellations or rescheduling of individual sessions must be made 24 hours or more before the scheduled appointment. Failure to do so will result in the forfeiture of that session.
4.2. No-Shows:
Failure to attend a scheduled session without notice will result in the session being forfeited.
4.3. Package payments are non-refundable, and no portion of the package price will be refunded for unused or expired sessions.
- Package Expiry
5.1. All sessions within the package must be used within one month starting from the date of the first massage session.
5.2. Extensions will not be granted unless in exceptional circumstances, and this will be at the sole discretion of Mother’s Intuition and Lymph Flow.
- Health and Medical Considerations
6.1. Clients must disclose any medical conditions, injuries, or pregnancy-related concerns prior to each session.
6.2. By using the massage package, you confirm that you have consulted your healthcare provider regarding your suitability for massage therapy, if applicable.
- Liability
7.1. Mother’s Intuition will not be held liable for any adverse effects resulting from undisclosed medical conditions or failure to follow aftercare advice.
- Changes to Terms and Conditions
Mother’s Intuition reserves the right to modify these Terms and Conditions at any time. Any changes will apply to future bookings and purchases.
By purchasing a massage package, you acknowledge and agree to these Terms and Conditions.
Terms and Conditions for Massage Services
These Terms and Conditions govern the booking and provision of all massage services, including Brazilian Lymphatic Drainage Massage and Pregnancy Massage, offered by Lymph Flow and Mother’s Intuition. By booking a massage service, you agree to the following:
- Deposits and Payment
1.1. Brazilian Lymphatic Drainage Massage: A non-refundable deposit of R500 is required at the time of booking. This deposit will be applied toward the total cost of the service.
1.2. Other Massage Services (Pregnancy Massage, Prenatal Massage, Postpartum Massage, Baby Massage): A deposit of 50% of the total service fee is required at the time of booking. This deposit will be applied toward the total cost of the service.
1.3. The remaining balance must be paid in full at the time of the appointment.
1.4. Payment of the balance can be made in cash or via EFT (Electronic Funds Transfer). Clients choosing EFT must ensure the payment is completed and confirmed before the appointment.
- Cancellation Policy
2.1. Cancellations by the Client:
Cancellations made 24 hours or more before the scheduled appointment will allow the deposit to be refunded for services other than Brazilian Lymphatic Drainage Massage.
Cancellations made less than 24 hours before the appointment will result in the forfeiture of the deposit.
The R500 deposit for Brazilian Lymphatic Drainage Massage is strictly non-refundable, regardless of when the cancellation is made.
2.2. Rescheduling:
Rescheduling is allowed 24 hours or more before the appointment without penalty.
Rescheduling requests made less than 24 hours before the appointment will result in the forfeiture of the deposit, and a new deposit will be required to secure the rescheduled date.
2.3. Cancellations by Mother’s Intuition:
If we need to cancel or reschedule your appointment for any reason, you will be notified promptly, and your deposit will either be applied to a new appointment or refunded in full.
- Late Arrivals
3.1. Clients arriving more than 15 minutes late for their appointment may have their session shortened to avoid impacting subsequent appointments, but the full service fee will still apply.
3.2. If a client arrives more than 30 minutes late, the appointment will be considered a no-show, and the deposit will be forfeited.
- Health and Medical Considerations
4.1. Clients must disclose any medical conditions, injuries, or pregnancy-related concerns prior to their appointment. Mother’s Intuition reserves the right to refuse service if it is deemed unsafe to proceed.
4.2. By booking a massage, you confirm that you have consulted your healthcare provider regarding your suitability for the service, if applicable.
- No-Show Policy
5.1. Failure to attend a scheduled appointment without prior notice will result in the forfeiture of the deposit. A new deposit will be required to book any future appointments.
- Refund Policy
6.1. Deposits are non-refundable, as outlined above.
6.2. Refunds for services already rendered are not available.
- Payment Options
7.1. The remaining balance must be paid in full at the time of the appointment.
7.2. Payment can be made in cash or via EFT (Electronic Funds Transfer). Clients opting for EFT must ensure the payment is completed and confirmed before the appointment.
- Liability
8.1. While every precaution is taken to ensure client safety, Mother’s Intuition is not liable for any adverse effects resulting from undisclosed medical conditions or failure to follow aftercare advice.
- Changes to Terms and Conditions
Mother’s Intuition reserves the right to modify these Terms and Conditions at any time. The most up-to-date version will be available on our online booking system.
By proceeding with your booking, you acknowledge and agree to these Terms and Conditions.